Customer Applications:
©Copyright 2006 by GEOiVA Consulting, All Rights Reserved
· Telephone system evaluation
· Telecom network, VoIP systems and Call Centre RFP specification development
· Call Centre design and analysis
Customer Support:
· Call Centre audit
· Call Centre / Customer Care training
· Call Centre Management
· Customer service metrics evaluation
Business Management and Expansion:
· Channel Development
· Sales and Channel strategies
· Product Development